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Questions from test takers

  • ·About front desk response

    Q. When does check-in start?
    A. Check-in time for general customers is available from 16:00, but if you apply for the student pack, it will be available from 14:00.

    Q. What time is check-out?
    A. Check out time is 11:00.It can be extended up to 12 o'clock.The extension fee is 30% of the accommodation fee.

    Q. Can I keep my luggage before check-in or after check-out?
    A. We will keep it.Please feel free to ask the front desk staff.

    Q. Can I send my luggage to the hotel in advance?
    A. We will keep your luggage at the front desk only if you make an advance payment.

     ※We may refuse living things and luggage that requires long-term storage.Please contact us by phone in advance.
     ※Please be sure to specify the date of stay and the name of the guest on the form used for shipping.

    Q. Can you arrange a taxi?
    A. We will arrange at the front desk.Please do not hesitate to contact us.

     ※Considering the congestion situation such as early morning, we recommend booking the day before.

    ·About parking lot

    Q. Is there a parking lot?
    A. Located on the hotel premises.Up to 30 cars can be parked.

     ※Parking fee is charged.One ordinary car costs 500 yen per day.
      If you come by truck or a car over 5 meters, please contact us in advance to secure a parking lot.

     ※Example: One truck 1,000 yen / day One bus 2,500 yen / day Large bus ¥ 3,500 yen / day

    ·In-room facilities and services

    Q. Is there a microwave in this facility?
    A, Located on the first floor restaurant.Please feel free to use.

    Q, Is there a coin laundry?
    A, Available for a fee.Washing machine 200 yen / 1 time dryer 100 yen / 10 minutes

    Q, Can I connect to the Internet in my room?
    A, All rooms can be used free of charge.We are fully equipped with wireless Wi-Fi environment.

    Q, Does the toilet in the room have a washlet?
    A, Available in all rooms.

    Q, What are the facilities in the rooms?
    A, All rooms are equipped with LCD TV, kettle, refrigerator, hair dryer, etc.

    Q, What are the room amenities?
    A, Rinse in shampoo, body soap, yukata, toothbrush, slippers, tea, towel set (bath towel, face towel, bath mat) are available.

     ※Hair brushes and shaves are available at the front desk, so please feel free to ask.

    ·About meal

    Q, What time does breakfast start?
    A, You can enjoy it at the restaurant on the first floor in a buffet style.
      Business hours are from AM6: 30 to AM9: 00(Please visit us by AM8: 50)

    Q, What time is dinner time?
    A, It is limited to customers who have dinner plan or reservation.
      Business hours are from 6:00 PM to 8:00 PM(Please visit us by 7:30 PM)

     ※If there is no visit after the business hours, we will not be able to provide a refund, so please be forewarned.

    Q, Is there a convenience store nearby?
    A, There are Seven-Eleven.(24 hours) 5 minutes on foot

    Q, Is there a restaurant nearby?
    A, There is a yakiniku restaurant, a ramen restaurant, and a izakaya one minute on foot.
      A 5- to 7-minute walk will take you to a surprise donkey / Japanese restaurant.